Privacy Policy
Explore how we collect, utilise, and secure your personal information and understand your data privacy and security rights.
At (name), we are dedicated to preserving and respecting your privacy. We take reasonable steps to protect your personal information, such as adopting physical and cyber security procedures, data encryption, data confidentiality, and access controls. This Privacy Policy describes how we collect, use, and disclose your personal information, as well as how you can exercise your data-related rights.
Consent
By visiting our website or using our services, you agree to the terms of this Privacy Policy. This policy applies to all of our services, websites, and apps unless a different privacy policy is specified.
Information We Collect
We may gather and process the following personal information:
- Contact information: name, address, phone number, and email
- Identity details include date of birth, gender, and identity numbers
- IP address, browser type, device specifications, and usage statistics
- Communication data are records of exchanges with us
- Account information includes service data, billing, and preferences
- Any more information required to provide our services
How We Use Your Information
We use your personal information to:
- Verify your identity when you visit our services
- Managing and maintaining your account
- Improve our website, products, and services
- Communicating with you for client support, updates, and marketing
- Ensure security and avoid fraud
- Adhering to legal and regulatory obligations
- Data analysis for business insights (anonymised)
Log Files
Our website uses standard log files to capture data such as IP addresses, browser kinds, ISPs, and timestamps. This data is used to analyse trends and improve site performance, and it is not associated with personally identifying information.
Cookies
We use cookies to improve your surfing experience. Cookies save information about your preferences and activities on our website. By continuing to use our website, you agree to the use of cookies. You may manage cookies in your browser settings, but this may limit your access to certain areas of our website.
Disclosure of Your Personal Information
Your personal information may be shared with trusted third parties, subsidiaries, and affiliates, but only to the extent necessary to perform our services. We will not share your information with third parties for marketing reasons without your permission. We may disclose your information in the following circumstances:
- As needed by UAE legislation and regulatory bodies
- Comply with legal proceedings or court directives
- To protect national security or the public interest
- With your permission for specific purposes
Data Retention
We keep your personal information just as long as necessary to carry out the reasons for which it was obtained, or as required by law. After this time, your information will be securely removed or anonymised.
Accuracy and Access to Your Information
You are responsible for giving correct personal information and updating it as needed. You have the right to see the personal information we have about you. To request access, please contact us via mail or email, and we will send the necessary information free of charge after verifying your identification.
Your Data Protection Rights (GDPR Compliance)
If appropriate, you have the following rights under GDPR:
- Access: Request a duplicate of the personal information we have about you
- Rectification: Request the correction of incorrect or incomplete information
- Erasure: You can request that your personal information be deleted in specific circumstances, according to legal requirements
- Restriction: Request that we limit the processing of your personal data to certain conditions
- Portability: Request a copy of your personal information in a structured, widely accepted format
For any questions or to exercise your data protection rights, please contact us at (email or contact information).
Changes to This Privacy Policy
We may amend our Privacy Policy from time to time. Any modifications will be reflected on this page, along with the new date. Please revisit this policy on a regular basis to be informed about how we protect your privacy.